Technical Mobile Expert

2 days ago

Kanpur, Uttar Pradesh, India beBeeMobile Full time ₹ 12,00,000 - ₹ 15,00,000

Job Title: Technical Mobile Expert

We are seeking an experienced professional to fill the role of Technical Mobile Expert.

  • The successful candidate will play a critical role in establishing and maintaining our Mobile Device Management (MDM) system.
  • This includes creating a robust MDM and MAM system, including:
    1. Establishing a secure Android Enterprise Account for app store management
    2. Deploying an MDM platform compatible with Android ONLY to facilitate unified management and policy enforcement via Microsoft Intune
    3. Developing streamlined device enrolment processes, including bulk and self-service options
    4. Building and implementing security policies, covering encryption, password protocols, permitted applications, remote wipe, and secure connectivity to internal resources
    5. Configuring integration with internal Entra applications and tools, establishing secure authentication and authorization for mobile users
    6. Providing support and training resources for end users and IT staff, including onboarding assistance, troubleshooting guides, and escalation procedures
    7. Maintaining ongoing oversight of the MDM environment, regularly updating policies and monitoring compliance, device health, and security threats
    8. Architecting and configuring a mobile-based Android VPN solution to access applications not accessible via public cloud
    9. Providing Tier 2/3 level support for ticket escalated for Mobile Device Management (MDM) enrolment/management/imaging issues escalated from front-line IT teams and other internal IT resources during the Hypercare period
    10. Supporting the transition of ownership and management of Intune Endpoint platform to new provider, recipient, or staff
  • The ideal candidate should have excellent technical skills and experience working with MDM solutions.

Required Skills:

In addition to technical expertise, the successful candidate should possess strong communication and problem-solving skills.

Benefits:

This role offers a competitive salary and benefits package.

Others:

The company is an equal opportunities employer and welcomes applications from diverse candidates.

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