Senior AML/KYC Quality Assurance Professional

2 days ago

Bengaluru, Karnataka, India beBeeCompliance Full time ₹ 80,00,000 - ₹ 1,20,00,000
Quality Assurance Specialist – AML/KYC Expert

We are seeking a meticulous and experienced Quality Assurance Specialist to support our Anti-Money Laundering (AML) and Know Your Customer (KYC) operations team.

This role will be responsible for ensuring process adherence, driving error reduction, and supporting process improvements through audits and feedback mechanisms.

Key Responsibilities:

  • Audit Compliance: Conduct regular audits of AML/KYC cases to ensure compliance with regulatory and internal standards.
  • Process Improvement: Identify process gaps and provide constructive feedback to enhance accuracy and efficiency.
  • Metrics Monitoring: Monitor and report on quality metrics, trends, and key performance indicators (KPIs).
  • Collaboration: Collaborate with the operations and training teams to conduct RCA (Root Cause Analysis) and ensure CAPA (Corrective and Preventive Action) implementation.
  • Training and Development: Assist in updating quality control checklists and SOPs as per evolving guidelines and participate in calibration sessions with internal teams and client-side quality stakeholders.
  • Regulatory Knowledge: Stay updated on the latest AML/KYC regulations, global compliance practices, and quality frameworks.

Requirements:

  • Education: Graduate in any discipline (Commerce/Finance preferred)
  • Experience: 4–8 years of total experience in a BPO or financial services environment, minimum 2 years of on-paper experience as a Quality Analyst in an AML/KYC process
  • Skills: Strong knowledge of regulatory compliance frameworks, customer due diligence (CDD), and enhanced due diligence (EDD); Proficient in quality audit tools, MS Excel, and report generation
  • Soft Skills: Excellent verbal and written communication skills; Detail-oriented with strong analytical and documentation skills; Ability to work in a fast-paced, deadline-driven environment

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