Application Management Professional

4 days ago


Bengaluru, Karnataka, India beBeeManagement Full time ₹ 60,000 - ₹ 80,000

Job Title: Application Management Professional

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As an Odessa Application Management Professional, you will be responsible for delivering exceptional technical support to internal and external users.

We are seeking a talented individual who can bring their unique skills to our team. Key qualities we're looking for include effective communication, collaboration, creative problem-solving, adaptability, and a strong work ethic.

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  • Diagnose and resolve basic technical issues related to Odessa, Platform Tools, and API/network connectivity.
  • Perform configuration changes in Odessa to meet user requirements.
  • Escalate complex issues to higher-level support teams or Odessa when necessary, ensuring proper documentation of the escalation process.
  • Maintain accurate records of user interactions and technical issues in the ticketing system.
  • Provide timely follow-up with users to ensure their issues are resolved to their satisfaction.


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