Customer Relationship Management Professional

6 days ago

Ahmedabad, Gujarat, India beBeeCustomerRelationship Full time

Job Title: Customer Relationship Management Professional

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This role requires a strategic thinker who can develop and implement effective CRM strategies aligned with business objectives. The ideal candidate will have proficiency in CRM platforms, data management, and reporting.

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Key Responsibilities:

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  • Develop and execute CRM strategies to drive customer engagement, retention, and growth">
  • Manage a team of CRM specialists and foster a collaborative environment">
  • Oversight of the configuration, customization, and integration of the CRM system">
  • Analyze customer data and generate reports to measure campaign effectiveness">
  • Cross-functional collaboration with marketing, sales, and customer support teams">
  • Provide training and support to CRM users">
  • Stay informed about CRM technology trends and best practices">
  • Monitor and analyze CRM performance metrics">
  • Address and resolve CRM-related issues">
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Requirements:

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  • ">
  • Proficiency in CRM platforms, data management, and reporting">
  • Strong leadership, communication, and interpersonal skills">
  • Ability to analyze data and solve complex CRM-related problems">
  • Strategic thinking and project management skills">
  • Understanding of business processes and ability to align CRM strategies with business objectives">
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We are looking for individuals who possess excellent analytical and problem-solving skills, with the ability to think critically and make informed decisions.

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