
Strategic Operations Associate
5 days ago
About the Role
We are building something bold and ambitious—and our Strategic Operations Associate is at the center of it all. This role involves working directly with the CEO and leadership team to help scale our organization, own strategic initiatives, and ensure smooth execution across teams.
This is perfect for someone who thrives in fast-paced, ambiguous environments, loves taking ownership, and wants exposure to the full spectrum of building a startup operations, strategy, hiring, fundraising, and partnerships.
If you're passionate, hardworking, and eager to take responsibility, this is your chance to create real impact at an early-stage company.
Key Responsibilities:- Multi-Project Ownership: Lead and support critical projects across business operations, growth, hiring, and partnerships.
- Process Building: Help design and implement scalable processes and SOPs for a growing organization.
- CEO Support: Work closely with the Founder on strategic priorities, investor updates, internal communications, and key decisions.
- Cross-Functional Execution: Ensure alignment across teams and facilitate collaboration to move fast on high-impact initiatives.
- Research & Strategy: Conduct market research, competitor benchmarking, and prepare insights to support leadership decision-making.
- Hiring Support: Partner with leadership to drive recruitment processes, from sourcing to candidate engagement.
- General Problem-Solving: Be the go-to person for tackling urgent or ambiguous challenges that don't have a clear owner.
- Experience working at early-stage startups (internships or full-time).
- Prior professional, internship, or college leadership experience handling multiple tasks/projects at once (e.g., societies, fests, or work-study roles).
- Strong organizational skills with the ability to prioritize and execute in high-pressure situations.
- A passionate, hardworking, and responsible approach to problem-solving and ownership.
- Excellent communication and interpersonal skills.
- Growth mindset with the ability to thrive in ambiguity.
About Us
We revolutionize the way restaurants engage with their customers by offering AI-driven tools. These tools empower restaurants to manage their marketing and customer relationships directly, helping them deliver personalized offers, rewards, and innovative services that boost customer loyalty and foot traffic. One of our standout features, Instagram Rewards, turns social media engagement into significant rewards for customers, creating stronger connections with the restaurant. To learn more, visit: Our Website.
Why Join Us?
- Direct exposure to the Founder and core leadership team.
- Work on high-impact projects across strategy, growth, and operations.
- Be part of the 0 → 1 journey of scaling an early-stage startup.
- Fast-paced learning environment where responsibility and ownership come early.
- A culture that rewards initiative, creativity, and results.
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