IT Support Specialist

5 days ago

Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

As a dedicated and customer-focused IT Support Specialist, you will provide remote technical assistance to end-users, troubleshooting various IT issues and ensuring timely resolution. This role requires strong technical knowledge, excellent communication skills, and flexibility to work in a 24/7 environment.

Key Responsibilities
  • Remote Technical Support: Provide assistance for a range of IT issues, including password recovery, device troubleshooting, and problems with productivity software.
  • Issue Resolution: Respond to support requests via various channels, ensuring accurate resolution that aligns with established service level agreements (SLAs).
  • Troubleshooting & Escalation: Diagnose technical issues using remote tools, escalating complex or unresolved issues to senior analysts for further investigation.
  • Documentation & Knowledge Sharing: Maintain accurate records of all support interactions, contributing to the knowledge base by creating and updating support articles and FAQs.
Required Qualifications
  • Technical Skills: Strong knowledge of IT fundamentals, including hardware, networking, and operating systems. Proficiency in troubleshooting common issues with desktop, laptop, and mobile devices is essential.
  • Experience: Experience working with IT Service Management practices, using enterprise ticketing systems and familiar with remote support tools and directory services.
  • Soft Skills:
    • Communication: Excellent written and verbal communication skills, with the ability to explain technical information to non-technical users.
    • Problem-Solving: Strong analytical skills, with the ability to multitask in a fast-paced environment.
    • Customer Focus: A strong customer-centric approach and a passion for delivering exceptional service.

  • Regulatory Affairs Specialist

    7 days ago

    Bengaluru, Karnataka, India Tek Support Full time

    Job Title: Regulatory Affairs Specialist Med/Pharma (Female)Location: Remote Position Overview: We are seeking an experienced Regulatory Affairs professional with expertise in both pharmaceutical and medical device regulatory compliance. The role involves preparing, reviewing, and submitting regulatory documentation to global health authorities, ensuring...

  • IT Support Specialist

    5 days ago

    Bengaluru, Karnataka, India beBeeInfrastructureManagement Full time ₹ 14,99,999 - ₹ 19,99,999

    IT Support SpecialistWe are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing timely and effective support to internal stakeholders.Key Responsibilities:Provide technical support for hardware, software, and network issuesCollaborate with team members to troubleshoot problemsAnalyze...

  • Technical Support Specialist

    6 days ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our customers.

  • Legal Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeLegal Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Legal Support SpecialistA legal support specialist plays a crucial role in supporting the legal department of an organization.

  • Technical Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeOracle Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Opportunity: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide technical assistance and support to our clients.

  • Academic Support Specialist

    6 days ago

    Bengaluru, Karnataka, India beBeePhysics Full time ₹ 6,00,000 - ₹ 8,00,000

    Job Title: Academic Support Specialist in PhysicsWe are seeking dedicated and enthusiastic academic support specialists to support faculty in delivering high-quality physics courses.

  • Executive Support Specialist

    6 days ago

    Bengaluru, Karnataka, India beBeesupport Full time ₹ 17,00,000 - ₹ 20,10,000

    Job Title:Executive Support SpecialistWe are seeking a highly skilled and organized Executive Support Specialist to provide top-notch support to our senior-level executives.

  • Operations Support Specialist

    1 week ago

    Bengaluru, Karnataka, India beBeeOperational Full time ₹ 25,00,000 - ₹ 30,00,000

    Financial Operations Support SpecialistThis is a full-time position that involves various tasks to ensure smooth operations and efficient workflow within the organization.The Financial Operations Support Specialist will play a crucial role in supporting administrative and operational functions.

  • IT Support Specialist

    2 days ago

    Bengaluru, Karnataka, India beBeeSkillful Full time ₹ 18,00,000 - ₹ 24,00,000

    Job OverviewWe are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our systems and infrastructure.Key Responsibilities:To identify, troubleshoot and resolve technical issues in a timely manner.To provide exceptional customer service to internal...

  • Software Support Specialist

    4 days ago

    Bengaluru, Karnataka, India beBeeSoftware Full time ₹ 18,00,000 - ₹ 25,00,000

    Job Title: Software Support SpecialistWe are seeking a highly skilled and motivated Software Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance and resolving issues related to software applications.