ServiceNow Lead

4 weeks ago


Pune, Maharashtra, India Infobeans Technologies Full time
Job Title: ServiceNow Lead

Job Description:
At Infobeans Technologies, we are seeking a highly skilled ServiceNow Lead to join our team. With a minimum of 3 years of experience in ServiceNow, you will be responsible for leading our ServiceNow implementation and administration efforts.

Key Responsibilities:
• 810 years of IT experience with at least 3 years in ServiceNow
• ServiceNow System Administration Certified is mandatory
• ITIL Foundation Certification would be a plus or can be obtained before joining
• Implementation Specialist would be a plus
• Should possess good communication skills
• Ability to handle and mentor/guide at least 4 team members.
• Structured working approach and Positive Attitude
• Should have valid Passport and ready to travel (Domestic/International) for 36 weeks.

Technical Skills Required:
• ITSM
• Incident Management
• Problem Management
• Change Management
• Knowledge Management
• Service Portal
• Service Catalog
• Client Scripts
• UI Policy
• UI Scripts
• Script Includes
• Business Rules
• Scheduled Jobs

Nice to Have:
• ITOM
• CMDB Discovery
• Service Mapping
• ITBM
• Project Portfolio Management
• Release Management
• Agile
• HRSD (HR Service Delivery) and Finance
• GRC
• Governance
• Risk and Compliance

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