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ServiceNow Lead

1 month ago

Pune, Maharashtra, India Infobeans Technologies Full time

Job Description:

We are seeking a highly experienced ServiceNow System Administrator to join our team at Infobeans Technologies. The ideal candidate will have at least 3 years of experience in ServiceNow and hold a ServiceNow System Administration Certification. ITIL Foundation Certification is a plus, and experience with Implementation Specialist would be beneficial. The successful candidate will possess excellent communication skills, be able to handle and mentor at least 4 team members, and have a structured working approach with a positive attitude. Additionally, the candidate should have a valid passport and be ready to travel domestically and internationally for up to 36 weeks.

Technical Skills Required:

ITSM Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog, Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs

Nice to Have:

ITOM CMDB Discovery, Service Mapping, ITBM Project Portfolio Management, Release Management, Agile, HRSD (HR Service Delivery) and Finance, GRC Governance Risk and Compliance