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Client Relations Professional

3 weeks ago

Mangalore, Karnataka, India beBeeCustomerRelations Full time ₹ 7,20,000 - ₹ 10,20,000

We are seeking a skilled customer relations professional to play a pivotal role in maintaining long-term client relationships and ensuring seamless service delivery.

Key Responsibilities
  • Serve as the primary point of contact for customer inquiries via phone and email.
  • Foster strong, positive relationships with clients through timely updates and issue resolution.
  • Collaborate with operations, dispatch, and visibility teams to resolve service-related concerns.
  • Provide support for account setup, documentation, and order processing.
  • Manage escalations and ensure proactive communication with customers.