Salesforce Specialist

4 days ago

Bengaluru, Karnataka, India beBeeAdministrative Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description","

Key Responsibilities Include:

  • Administering Salesforce platform operations, encompassing user account management, profiles, roles, permissions, and security settings.
  • Customizing Salesforce functionality using Point-and-Click tools (e.g., Process Builder, Flow, Validation Rules, Formula Fields) and Apex code where necessary to meet business needs.
  • Ensuring data quality through regular data maintenance tasks (e.g., data imports, exports, deduplication, and validation). Implementing and enforcing data standards within the Salesforce platform.
  • Providing end-user support by resolving technical issues, answering queries, and delivering training sessions to maximize Salesforce utilization.
  • Creating customized reports and dashboards to provide insights and analytics supporting organizational decision-making.
  • Automating business processes using Salesforce Flow, Process Builder, Apex, and Automation Tools to enhance operational efficiency.
  • Integrating Salesforce with external systems (e.g., ERP, marketing automation, APIs) to ensure seamless data flow and improved business processes.
  • Configuring and managing Role Hierarchy, Profiles, Permission Sets, and Sharing Rules to ensure data security and compliance with organizational policies.
  • Working with stakeholders to plan, test, and deploy changes or new features in Salesforce using Change Sets, Sandboxes, and Deployment Tools.
  • Evaluating Salesforce's capabilities to improve effectiveness and efficiency. Researching new features, functionalities, and integrations to address organizational needs.
  • Troubleshooting and resolving issues related to Salesforce functionality, integration, or user errors. Collaborating with Salesforce support for advanced issues.
  • Maintaining system configurations, processes, and solutions documentation. Developing a knowledge base for user guides, FAQs, and troubleshooting solutions.
","Required Skills & Qualifications","
  • 2-5 years of experience in Salesforce administration or development.
  • Strong understanding of the Salesforce platform (Sales Cloud, Service Cloud, Marketing Cloud, etc.) and Salesforce tools like Apex, Visualforce, Lightning Components, Process Builder, Flow, Reports and Dashboards.
  • Salesforce Certified Administrator (ADM 201) certification is required. Additional certifications (e.g., Salesforce Platform Developer I, Salesforce Advanced Administrator) are highly preferred.
  • Proficiency in Salesforce configuration (e.g., creating custom objects, workflows, validation rules, reports).
  • Experience with Apex programming, Visualforce pages, and Lightning Web Components for custom solutions.
  • Hands-on experience in Salesforce data import/export tools like Data Loader, Data Import Wizard, and knowledge of SOQL (Salesforce Object Query Language).
  • Ability to troubleshoot and debug Salesforce issues, both at the user interface and system level.
  • Strong understanding of Salesforce security (roles, profiles, sharing rules, permission sets).
  • Salesforce Integration experience with tools such as MuleSoft, Jitterbit, Dell Boomi, or APIs for connecting with external systems is a plus.
  • Excellent analytical, problem-solving, and communication skills.
  • Experience with Salesforce Lightning Experience is a plus.
  • Ability to manage multiple projects simultaneously and meet deadlines.
  • Knowledge of Agile methodology is preferred.
","Benefits","","Others","",

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