ServiceNow Technical Director
6 days ago
Job Summary:
We are looking for a highly skilled ServiceNow Technical Director to lead our team at Input Zero Technologies Pvt. Ltd. The ideal candidate will have extensive experience in designing, configuring, and developing ServiceNow solutions, as well as strong leadership and communication skills.
Responsibilities:
- Designing and implementing ServiceNow workflows, applications, and integrations.
- Collaborating with business analysts, stakeholders, and other teams to align technical solutions with business goals.
- Leading a team and providing mentorship to ensure adherence to best practices.
- Ensuring compliance with coding standards and optimizing performance.
- Addressing platform issues, debugging scripts, and improving system performance.
Requirements:
- Deep ServiceNow expertise with strong experience in designing, configuring, and developing ServiceNow solutions.
- Certifications: Must hold CSA or CAD and CIS certifications in any ServiceNow module.
- ITIL knowledge with a solid understanding of ITIL frameworks and best practices.
- Technical proficiency in ServiceNow integrations using Spokes and Scripted REST APIs.
- Leadership skills with ability to guide a team, provide mentorship, and ensure adherence to best practices.
- Full SDLC management capability to handle requirement analysis, design, coding, testing, and deployment.
- Strong problem-solving skills and ability to work under pressure while collaborating with stakeholders.
A Day in the Life:
A typical day for this role may involve reviewing project progress, discussing roadblocks, setting daily priorities, designing and implementing ServiceNow solutions, collaborating with teams, conducting peer reviews, and addressing platform issues.
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