Client Engagement Lead
6 days ago
About the Client Engagement Lead Role
We're seeking an experienced Client Engagement Lead to join our team at Zeta Cards. As a seasoned professional, you'll be responsible for delivering high-quality results, building strong relationships with clients, and driving business growth.
Your Key Responsibilities
- Project Delivery: Lead and manage cross-functional teams to deliver large-scale projects and services to clients.
- Client Relationships: Build and maintain strong relationships with senior client management, providing strategic guidance and ensuring client satisfaction.
- Risk Management: Identify and mitigate risks, ensuring timely and high-quality delivery of projects and services.
What We're Looking For
- Leadership Experience: 16+ years of experience in engagement delivery within a SaaS Product / Enterprise Product delivery environment.
- Communication Skills: Great written and oral communication skills, proven ability to build and maintain strong client relationships.
- Prior Experience: Prior experience creating Statements of work and managing P&L of large client delivery engagements ($6M).
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