Transaction Quality Specialist

5 days ago


Nashik, Maharashtra, India WNS Full time
Assistant Manager - Transaction Quality Expertise

We are looking for a highly skilled Assistant Manager - Quality with expertise in transaction quality to join our team at WNS.

This challenging role requires proficiency in process documentation, sampling strategies, root cause analysis, audits, assessments, baseline studies, critical-to-quality factors, and compliance checks.

Key Tasks:
  • Develop and maintain process documentation aligned with ISO standards.
  • Design and review sampling strategies to optimize process efficiency.
  • Conduct thorough data analysis to identify areas for process improvement.
  • Maintain process compliance through regular MSA/calibration activities.
  • Assess process performance to ensure quality standards are met.
  • Conduct baseline studies to set realistic targets for process improvements.
  • Detect and mitigate risks to ensure process stability.
  • Collaborate with team members to share best practices and improve processes.


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