Expert Atlassian Suite Manager

1 week ago

Ahmedabad, Gujarat, India beBeeAdministrator Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Atlassian Administrator Role OverviewThis is an exciting opportunity to join our team as a skilled Atlassian administrator, responsible for managing and maintaining the entire Atlassian tool suite.
  • Key Responsibilities:
  • Collaborate closely with Senior Technical Management, Product Owners, and Project Managers to develop and implement technical requirements.
  • Drive service improvements without unnecessary investments in new products by working smarter, providing better tools, and utilizing existing product sets.
  • Align technology solutions with operational areas, focusing on practical delivery of solutions architecture to FIL using experience from across the Atlassian product set.
  • Act as a Subject Matter Expert (SME) for Atlassian Jira and Confluence, as well as related add-ons.
  • Provide ownership and regular updates of issues, including supporting users with best practice advice until requests are resolved.
  • Evaluate, diagnose, research, analyze, and provide solutions to simple and medium-complexity problems encountered.
  • Proactively plan to assess new upcoming features on cloud and communicate to users wherever applicable.
  • Adhere to Security Policy surrounding platform standards and provide engineering solutions as directed by the security product roadmap.
  • Ensure operational requirements are matched in the delivery of services around standards and engineering, identifying when support arrangements may need to change to efficiently onboard new technology.
  • Own and manage user access permissions per security guidelines.
  • Ensure effective communication across departments and geographically dispersed teams, including identifying new skills, skills gaps, and improving overall team knowledge.

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