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Real-Time Operations Coordinator

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Anand, Gujarat, India beBeeRealtimeanalyst Full time ₹ 12,00,000 - ₹ 14,00,000

**Job Title:** Real-Time Operations Coordinator

The key to operational efficiency lies in real-time monitoring and analysis. As a Real-Time Operations Coordinator, you will play a pivotal role in ensuring seamless service delivery performance by actively monitoring, analyzing, and managing real-time activities across multiple queues.

This role requires a high level of situational awareness, enabling you to respond promptly to spikes in volume or unexpected events (e.g., call surges, outages, high absenteeism) by adjusting break schedules and recommending intraday actions.

Key Responsibilities: