
Strategic Operations Manager
2 days ago
About Housr:
We offer luxury co-living experiences with premium living spaces.
Our services include professional housekeeping, doorstep laundry, gourmet meals, high-speed internet, and 24*7 security support.
Our hospitality experts are IHM-trained to provide seamless assistance to our residents.
We aim to expand into tier-1 and tier-2 cities, targeting 100 properties and 10,000 beds by a certain milestone.
Job Responsibilities:
- Owning strategic operations to drive growth
- Collaborating with support departments and vendors
- Improving profitability and efficiency through operational excellence
- Identifying and resolving bottlenecks, implementing best practices
- Making data-driven decisions to reduce costs and ensure quality control
- Delivering exceptional customer service experiences
- Monitoring customer-centric operations to achieve delivery and service quality standards
Requirements:
- Minimum 2 years of experience in vendor management and operations strategy
- Experience in vendor management, operations management, and process improvement
- High ownership and self-starter ability to take initiative, work in a dynamic environment
- Ability to multitask and work in a fast-paced environment
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