Enterprise IT Infrastructure Architect

1 week ago

Belgaum, Karnataka, India ANSR Full time

We are seeking an experienced Enterprise IT Infrastructure Architect to join our global team at ANSR. As a key member of our IT Infrastructure team, you will play a pivotal role in driving and supporting enterprise-level services, including storage, servers, hybrid cloud infrastructure, automation, and virtualization.

Responsibilities
  • Automation & Infrastructure Operations:
    • Lead and co-lead initiatives focused on automating infrastructure tasks using advanced scripting languages such as PowerShell, Python, Terraform, or other Infrastructure-as-Code (IaC) tools.
    • Drive automation projects and Infrastructure Operations that enhance the efficiency and reliability of enterprise servers (e.g., Windows Server/Hardware), block and file storage systems, etc.
  • Virtualization & Cloud Management:
    • Design, implement, and manage the operations and optimization of virtualization platforms (e.g., VMware) and cloud environments (e.g., AWS, Azure).
    • Ensure seamless integration and operation across hybrid cloud infrastructures.
  • Service-Level Troubleshooting:
    • Provide expert-level troubleshooting and resolution of complex technical issues, particularly in high-stakes environments.
    • Participate in a 24/7 On-Call rotation to ensure service continuity and quick incident resolution, collaborating with vendors as necessary.
  • Compliance & Change Management:
    • Ensure all infrastructure operations comply with relevant industry standards and regulations, including SOX, HIPAA, and FDA.
    • Implement and enforce change management processes to maintain the integrity and security of IT systems.
  • Collaboration & Mentorship:
    • Work collaboratively with cross-functional teams to drive projects to successful completion.
    • Mentor junior engineers, promoting knowledge sharing and a culture of continuous improvement.
  • Documentation & Knowledge Sharing:
    • Establish and maintain comprehensive documentation for all managed services.
    • Develop knowledge-sharing strategies that empower the team and improve service delivery.
  • Strategic Leadership:
    • Take initiative in developing and implementing strategic and tactical plans for infrastructure enhancements.
    • Identify potential risks and propose solutions to mitigate them effectively.

Requirements:

  • Extensive experience in managing enterprise IT infrastructure, including virtualization (VMware), Windows Server environments (Linux a plus), and cloud platforms (AWS and/or Azure).
  • Proven experience in managing and optimizing storage solutions from Dell, HPE, and Pure Storage, as well as blade & rackmount server hardware from HPE, ensuring high performance and reliability across enterprise environments.
  • In-depth understanding of networking concepts and IT concepts, including DNS, IP Addressing (DHCP/Static), network routing and switching, LDAP/LDAPs, SMTP, LAN/WAN, SDWAN, Network Load Balancing, and firewall security devices.
  • Experience with deploying and managing AI infrastructure, including hardware, software, and cloud hyperscaler services optimized for AI workloads, to support machine learning, data processing, and other AI-driven initiatives.
  • Advance proficiency in scripting and automation using tools like Ansible, RunDeck, GitHub, PowerShell, Python, and Terraform is essential.
  • Involvement in managing relationships with hardware and software vendors, including negotiating contracts and ensuring service level agreements (SLAs) are met.
  • Disaster Recovery & Business Continuity planning and execution of strategy to ensure infrastructure resilience.
  • Ability to manage and optimize IT infrastructure costs, including budgeting and forecasting for hardware, software, and cloud services.
  • Expertise in creating clear and comprehensive technical documentation / diagrams in Atlassian Confluence, along with the ability to prepare detailed reports and presentations for stakeholders and leadership.
  • Experience with Agile methodologies, DevOps practices, and continuous integration environments.
  • Proven track record of working in highly regulated environments with a deep understanding of compliance standards such as SOX, HIPAA, and FDA.
  • Demonstrated ability to lead complex projects, take initiative, and drive innovation within a global IT team.
  • Strong problem-solving skills and a proactive approach to overcoming challenges.
  • Proficiency in managing data center environments, including hardware installation, cabling, power and cooling systems, and maintenance, ensuring optimal performance and uptime.
  • Excellent communication skills, both written and oral, with the ability to articulate complex technical concepts to diverse audiences.
  • Experience in working collaboratively across global teams.
  • Experience in deploying and managing infrastructure monitoring tools such as Grafana, ensuring system health, performance, and proactive issue resolution.
  • Adept at using IT service management tools such as ServiceNow and/or Jira with experience working within an ITIL-aligned organization.
  • Exposure to cybersecurity best practices, including implementing and managing security protocols, conducting risk-based assessments, and ensuring compliance with information security standards.
  • Comfortable participating in a 24/7 On-Call rotation as part of a follow-the-sun support model, ensuring prompt and effective response to critical incidents and emergencies across global time zones.

Estimated Salary: $140,000 - $180,000 per year

Preferred Experience / Education / Skills:

  • A minimum of 7 to 10 years of relevant experience with a Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Ability to align IT strategies with business goals and effectively communicate the impact/value of technical decisions to non-technical stakeholders.
  • A track record of working effectively in diverse, global teams and adapting to different corporate cultures and environments.
  • Currently holding or actively pursuing certifications for VMware Certified Professional (VCP) Data Center Virtualization, Microsoft Certified: Windows Server Hybrid Administrator Associate, Azure Solution Architect, or Azure Administrator certification, and/or AWS Solutions Architect.
  • Proficient in using Microsoft Office 365 products, including Word, PowerPoint, Excel, and Outlook, for documentation, reporting, and creating presentations for stakeholders and leadership.
  • Experience in using code editors such as Microsoft VS Code.
  • Familiarity managing Microsoft licensing, including understanding and optimizing allocations and agreements, to ensure compliancy and cost-effectiveness is a plus.

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