Senior Operations Manager

2 weeks ago

Alleppey, Kerala, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000

Key Responsibilities Include Customer Registration and Legal Documentation

We are seeking a highly skilled and experienced professional to facilitate customer registration, handle legal documentation and provide support to our organization.

  • Maintain accurate and up-to-date records of customer interactions, ensuring seamless communication and follow-up on outstanding payments.
  • Resolve customer complaints in a timely manner, providing alternative solutions and exceeding customer expectations.

Job Requirements:

  • Familiarity with regulations related to the industry and Department of Stamp Duty & Registration.
  • Strong analytical and problem-solving skills to resolve customer complaints effectively.
  • Excellent communication and interpersonal skills to interact with customers and colleagues.
  • Ability to work independently and as part of a team to achieve common goals.

Benefits:

  • Opportunity to develop strong MS Office skills in Excel, Word, and PowerPoint to enhance productivity and customer experience.
  • Staying open to learning and working with AI-powered tools to revolutionize customer engagement.

What We Offer:

  • Chance to improve Time-to-Achieve (TAT) targets and additional tasks assigned by senior authorities.
  • Environment that encourages collaboration and growth.

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