Senior Hospitality Operations Manager

20 hours ago


Alleppey, Kerala, India beBeeHospitality Full time ₹ 80,00,000 - ₹ 1,50,00,000

Job Summary:

We are seeking a highly skilled Senior Hospitality Operations Manager to oversee the daily operations of our properties. As a key member of our management team, you will be responsible for ensuring exceptional guest experiences, driving revenue growth, and maintaining high operational standards.

Key Responsibilities:

  • Strategic Leadership: Develop and execute property-level operational strategies in alignment with company goals and objectives.
  • Team Management: Lead, mentor, and manage property teams, including managers, housekeeping, front office, and security staff.
  • Guest Experience: Ensure exceptional guest experiences by upholding industry standards and addressing feedback proactively.
  • Financial Management: Oversee property budgets, monitor expenditures, and ensure adherence to financial plans.
  • Compliance and Standards: Ensure all branch operations comply with company policies, local regulations, and safety standards.

Requirements:

  • Leadership and Team Management: Proven experience of 4-5 years in hospitality management, with a focus on multi-property or branch-level operations.
  • Problem-Solving and Decision-Making: Excellent problem-solving, decision-making, and conflict-resolution abilities.
  • Financial Acumen: Financial acumen with experience in budgeting, cost control, and P&L management.
  • Communication and Interpersonal Skills: Exceptional communication and interpersonal skills for effective guest, team, and vendor interactions.

What We Offer:

  • Competitive Salary Package: Competitive salary package with performance-linked incentives.
  • Benefits: Benefits include provident fund (PF) and employee state insurance (ESIC).
  • Accommodation: Complimentary accommodation at the property.
  • Career Development: Opportunities to work with a growing organization and make a significant impact in the hospitality sector.

This is an exciting opportunity to join our dynamic team and contribute to our mission to revolutionize the backpacker hospitality experience.



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