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Student Housing Account Manager
3 weeks ago
We are seeking a highly motivated and experienced account professional to drive conversion, customer interaction, market expertise, follow-up, collaboration, and data management.
Main Responsibilities:
- Drive Conversion: Proactively engage with inbound leads, guide them through the booking process, and convert inquiries into confirmed bookings.
- Customer Interaction: Understand students' unique requirements and provide personalized accommodation recommendations.
- Market Expertise: Build in-depth knowledge of student housing options, pricing, and locations to offer expert advice.
- Follow-Up: Maintain strong relationships with potential clients through consistent and timely follow-ups to ensure closure.
- Collaboration: Work closely with teams to optimize the booking process and enhance the customer experience.
- Data Management: Accurately record and manage all customer interactions, inquiries, and bookings in the CRM system.
- Target Achievement: Consistently meet and exceed sales targets and performance benchmarks.
What We're Looking For:
- Exceptional verbal and written communication skills in neutral English.
- Strong active listening skills.
- Effective time management and organizational abilities.
- Proficiency in objection handling, negotiation, and closing techniques.
- Familiarity with CRM tools or similar software.
- Prior experience in telesales or a related field is a plus.
- Industry experience in real estate, hospitality, business development, or customer service is preferred.
Educational Qualifications:
- Graduate with at least 60% in academics.
What You'll Get:
- Competitive salary with a performance-driven variable component.
- Flexible working hours with remote work opportunities.
- A dynamic, collaborative, and growth-oriented work environment.
- Career advancement opportunities in a rapidly expanding global organization.
