Healthcare Support Specialist

2 weeks ago

Mohali, Punjab, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000

Overview of the Role

  • Support customers via incoming calls and provide expert guidance on healthcare plan coverage.

Responsibilities

  • Understand customer concerns and respond effectively, providing clear solutions to issues.
  • Develop a strong working relationship with customers through empathetic communication.
  • Resolve complex customer issues promptly and efficiently.

Requirements

  • Minimum 1 year of customer-facing experience in a global setting.
  • Excellent written and verbal communication skills in US English.
  • Basic computer literacy and proficiency in software applications.

What We Offer

  • A comprehensive training program for new hires.
  • Ongoing career development opportunities and mentorship.
  • An inclusive and supportive work environment that encourages teamwork and growth.
  • A competitive benefits package, including flexible scheduling options.

We're committed to fostering a culture of continuous learning and growth, empowering our team members to succeed and thrive in their careers.

As a key member of our customer support team, you'll have the opportunity to make a meaningful impact on our customers' lives while developing your professional skills and expertise.

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