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Patient Liaison Specialist
3 weeks ago
We are seeking a skilled Patient Liaison Specialist to guide patients on their treatment journey while providing exceptional customer service.
This role is ideal for individuals who are passionate about delivering top-notch patient care and working collaboratively as part of a dynamic team.
Key Responsibilities:
- Build strong relationships with patients to understand their healthcare needs
- Provide personalized guidance on choosing the right hospital and doctor
- Counsel patients on available treatment options and hospital facilities
- Coordinate appointment scheduling with hospitals and doctors to ensure seamless patient experience
- Maintain accurate patient records and follow up as needed
Requirements:
- 1–3 years of experience in healthcare, patient counseling, or hospital coordination
- Excellent communication skills in English and Hindi
- A patient-first attitude with empathy and problem-solving skills
- BASIC PROFICIENCY IN EXCEL / GOOGLE SHEETS (PREFERRED)
Why Join Our Team?
- Work from home and enjoy flexibility
- Be part of a rapidly growing network of hospitals and healthcare providers
- Make a meaningful difference in patients' lives