
Accounting and Insurance Senior Manager
2 weeks ago
Main Responsibilities:
- Deliver and manage key performance indicators (KPIs) to meet set targets.
- Prioritize and organize work according to business priorities for optimal efficiency.
- Develop a deep understanding of the technical aspects of business processes to drive improvement.
- Analyze process risks and ensure adequate controls are in place for maximum effectiveness.
- Maintain open communication with stakeholders to discuss process-related challenges and opportunities.
- Collaborate with relevant teams to resolve escalations efficiently.
- Lead projects and tasks end-to-end, coordinating with onshore teams.
- Forecast and plan resource requirements to minimize inefficiency.
- Efficiently manage resources through peaks and troughs in the business cycle.
- Establish contingency planning for critical resources to mitigate risk.
- Set clear goals and expectations for team members and conduct regular progress reviews.
- Support individuals in reaching their full potential through guidance and feedback.
- Evaluate competency levels to ensure team members have the necessary expertise.
- Proactively identify performance issues and develop action plans to improve performance.
- Facilitate one-on-one and team meetings as per the Operational Engagement Framework.
- Manage team attrition and absenteeism effectively.
- Focusing on Client Needs
- Collaborative Team Player
- Demanding Excellence
- Influencing Stakeholders
- Talent Development Expert
Required Qualifications:
- Bachelor's or Master's degree from any field.
- Excellent verbal and written communication skills.
- Strong interpersonal and analytical skills.
- A good understanding of accounting and insurance principles is desirable.
- Minimum 3 years of experience as a senior manager leading a team of 15+ individuals.
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