Automotive Service Specialist

3 days ago

Kozhikode, Kerala, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 15,00,000
Service Advisor

We are expanding our team to provide world-class service to clients who require assistance with their luxury vehicles.

  • Greet customers and understand their vehicle service needs, providing a seamless customer experience.
  • Offer accurate service estimates and timelines, ensuring transparency and satisfaction.
  • Coordinate between customers and technical teams for efficient service delivery.
  • Follow up with customers on service progress and post-service satisfaction, guaranteeing a high level of customer loyalty.
  • Maintain accurate service records and manage appointments, streamlining the service process.
  • Promote additional services and genuine spare parts when appropriate, enhancing the overall client experience.

Requirements:

  • Minimum 2+ years experience in automotive service advisory roles or customer service in the automotive industry.
  • A solid understanding of German premium car brands (BMW, Mercedes, Porsche, Mini Cooper) is essential for success.
  • Excellent communication and interpersonal skills are crucial for building strong relationships with clients.
  • Organized, customer-centric, and solution-oriented individuals thrive in this role.
  • A passion for automobiles and eagerness to learn drive innovation and growth.

Benefits:

  • Work in a professional, growth-oriented environment that fosters development and career progression.
  • Engage with premium automotive clients who value expertise and exceptional service.
  • Competitive salary and opportunities for career advancement create a fulfilling work experience.

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