
Operational Project Manager Role
3 days ago
Job Overview:
The Operational Project Management Specialist is responsible for managing the operational aspects of projects, ensuring smooth execution and timely delivery.
Key Responsibilities:
- Work closely with the delivery team to identify new demands and handle project execution-related operational matters, including invoicing, contract renewals, SOW & pricing exercises for new deals/amendments, timesheet management, HWF/TWF/WF management.
- Coordinate with the talent acquisition team to facilitate recruitment and hiring of new employees.
- Track and maintain high-level dashboards with accuracy.
- Chair semi-weekly/weekly calls with stakeholders and publish meeting minutes and status reports.
- Serve as the primary point of contact for all operations-related inquiries, issues, and concerns.
- Drive and support business decisions and compliance.
- Develop and implement new processes and procedures to improve operational efficiency.
- Collaborate effectively with others.
Required Skills and Qualifications:
- Excellent communication and time management skills.
- Proficient with Microsoft Office (especially Excel, Word, and PowerPoint).
- Bachelor's degree preferred with 1-3 years experience in PMO.
- Experience working with IT services companies required.
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