
Field Scheduling Coordinator
1 week ago
This role is ideal for individuals with exceptional organizational skills who can efficiently manage schedules and coordinate production timelines.
- Key Responsibilities:
- Supervise and mentor field staff to maximize their time with clients.
- Develop trusting relationships with assigned field staff and operations Management.
- Manage the timeliness of assigned orders and coordinate production schedules for all assigned field staff.
- Provide exceptional internal and external customer service while establishing efficient schedules for assigned field staff.
- Organize and populate schedules for internal customers through defined methods and coordination with external customers.
- Develop visit agendas and take complete ownership of the scheduling and agenda process.
- Interact with clients and brokers daily and follow best practices to meet Service Level Objectives.
- Operate as a vital member of the scheduling services team focused on customer experience, schedule efficiency, and logistics to support assigned field service personnel.
Requirements:
- Strong customer service skills.
- Ability to review processes for opportunities to leverage technology for efficiency gains.
- Excellent organizational and time management skills.
- Ability to work in a fast-paced environment.
Benefits:
- Opportunity to work in a dynamic and growing company.
- Chance to develop skills in scheduling and coordination.
- Collaborative work environment.
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