Cloud Technology Solutions Expert

2 weeks ago

Chennai, Tamil Nadu, India Acolyte Group Full time

About Acolyte Group

Acolyte Group is a UK-based venture capital firm that invests in exceptional individuals with innovative ideas. Our unique model combines investment with team-building support, accelerating startups through tech partnership and development.

Job Overview

We are seeking a skilled Cloud Technology Solutions Expert to join our team. As a key member, you will design, develop, deploy, maintain, and enhance Salesforce CRM solutions. This role involves gathering requirements, data integration, configuring Salesforce features, UI & application enhancement, integrating third-party applications, efficient reporting, and ensuring successful adoption among end-users.

Key Responsibilities:

  • Project Planning & Coordination
    • Collaborate with stakeholders to define project goals, timelines, and deliverables.
    • Develop and manage detailed implementation roadmaps and documentation.
  • Requirements Gathering & Analysis
    • Work closely with teams to gather, document, and analyze business requirements.
    • Translate business needs into functional and technical requirements for Salesforce.
  • Salesforce Configuration & Customization
    • Configure Salesforce objects, workflows, process builders, validation rules, and permissions.
    • Develop custom solutions using Apex, Visualforce, and Lightning Components.
  • Integration & Data Management
    • Develop and manage integrations with both upstream and downstream systems to ensure seamless data flow.
    • Implement data transformations to process incoming data effectively.
    • Oversee data migration, cleansing, and deduplication processes.
  • Data Quality and Validation
    • Develop robust data validation mechanisms to automate quality checks and ensure the accuracy of processed data.
    • Monitor and maintain data quality through regular audits, cleansing, and de-duplication.
    • Ensure data integration between Salesforce and external systems is accurate and synchronized.
  • Reporting and Dashboards
    • Report Configuration: Design and create custom reports using Salesforce Report Builder, ensuring data accuracy and alignment with business KPIs.
    • Dashboard Creation: Build dynamic, interactive dashboards with visual components like charts, tables, and gauges tailored to user needs.
    • Data Security & Sharing: Manage report and dashboard access through role-based security and sharing settings, ensuring secure data visibility.
    • Automation: Set up scheduled reports and automated notifications to keep stakeholders informed.
  • Testing & Deployment
    • Conduct system testing, identify issues, and implement fixes.
    • Lead User Acceptance Testing (UAT) and deploy changes to production environments.
  • Data & Application Security
    • Implement security and sharing rules at object field and record level for different users at different levels of organization.
    • Create various profiles and configure the permissions based on the organizational hierarchy.
    • Manage Profiles, Permission Sets, Role Hierarchies, and Login Security (e.g., IP restrictions, 2FA).
    • Experience with Salesforce Shield features like Event Monitoring, Platform Encryption, and Field Audit Trail.
    • Knowledge of data monitoring tools and processes for Data Backup and restoration.
  • UI and Application Enhancement
    • Enhance and maintain user interfaces for interacting with underlying data.
    • Evaluate the UI to ensure an intuitive and efficient user experience aligned with business needs.
  • Training & Support
    • Provide end-user training and documentation to ensure adoption and proper usage.
    • Offer ongoing support, troubleshooting, and system enhancements post-implementation.

Qualifications & Experience:

  • Bachelor's degree in Computer Science, Information Technology or a related program.
  • Professional Certification: Salesforce Certified Professional.
  • Minimum 3+ years of experience in Salesforce implementation, configuration, and administration with proven track record in end-to-end Salesforce deployments.

Technical Skills:

  • Proficiency in various Salesforce CRM modules to meet specific business needs.
  • Familiarity with version control tools and DevOps best practices.
  • Strong understanding of data integration techniques and data transformation processes.
  • Expertise in creating reports, dashboards, and validation rules for robust data management.

Salary Range: £60,000 - £80,000 per annum, depending on experience.

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