IT Solutions Expert
1 month ago
We are seeking an experienced IT Solutions Expert to join our team as a Technical Account Specialist. This role will be responsible for building and maintaining long-term relationships with our enterprise customers.
The ideal candidate will have a strong understanding of IT infrastructure, cloud computing, cybersecurity, and enterprise software solutions.
Key Responsibilities- Trusted Advisor: Serve as the primary technical contact for clients, providing expert advice and guidance to maximise the value of their IT investments.
- Technical Alignment: Understand the client's business objectives and align technology solutions to meet these goals effectively.
- Technology Advocacy: Advocate for best-in-class technology solutions that drive business growth and ensure clients are equipped with the latest innovations.
- Account Management: Manage and nurture client relationships, ensuring high levels of customer satisfaction, retention, and growth.
- Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience: 5+ years of experience in a similar role, preferably within a Systems Integrator or IT solutions provider.
- Technical Skills: Strong understanding of IT infrastructure, cloud computing, cybersecurity, and enterprise software solutions.
- Growth Opportunities: Softcell is committed to the professional development of our employees.
- Innovative Environment: Work in a dynamic, forward-thinking company that values innovation and collaboration.
- Competitive Compensation: ₹12-15 lakhs per annum (approximately $16,500-$20,000 USD), plus benefits package including health insurance, retirement plans, and performance-based bonuses.
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