IT Infrastructure Team Lead

6 days ago

Hyderabad, Telangana, India beBeeInfrastructure Full time ₹ 15,00,000 - ₹ 26,00,000

As a key member of our IT support team, you will be responsible for overseeing and directing a group of technical specialists to ensure seamless operations and efficient service delivery. This includes managing the team's workload, prioritizing tasks, and providing timely resolutions to support requests.

The ideal candidate will have a strong background in IT infrastructure management, with experience in Azure AD, Intune policy creation, Windows Server management, and other relevant technologies. Additionally, they should possess excellent communication and leadership skills to effectively collaborate with the team and other stakeholders.

Key Responsibilities
  • Team Management: Oversee and direct a team of IT support technicians to ensure smooth operations and efficient service delivery.
  • Workload Management: Manage and distribute the team's workload, prioritize tasks, and ensure timely resolution of support requests.
  • Technical Guidance: Provide technical guidance and support to team members, helping them troubleshoot issues and resolve problems effectively.
  • Training and Development: Train new team members on company policies, procedures, and technical skills, and provide ongoing support and development opportunities.
  • Performance Monitoring: Monitor team performance, identify areas for improvement, and implement strategies to enhance efficiency and productivity.

Required Skills and Qualifications:

Education: Engineering Diploma/BE Degree/BTech

Certifications (Good to Have): ITIL V4, Microsoft Azure Administrator/Windows Server Hybrid Administrator Associate

Technical Skills:

  • Hands-on experience in Azure AD & On-prem management
  • Hands-on experience in Intune - Policy creation & implementation
  • Hands-on experience in Windows Server Management
  • Hands-on experience in MDE & compliance management
  • Hands-on experience in Qualys tool in vulnerability management
  • Good knowledge in VLAN & Network troubleshooting
  • Good knowledge in Netskope cloud proxy solution
  • Good knowledge in DLP
  • Hands-on experience in various Audit management like ISO 27001, PCIDSS etc

Benefits

This role offers a challenging and rewarding work environment with opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please apply today.

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