Current jobs related to Business Credit Card Coordinator - Gurgaon, Haryana - beBeeCreditCardManager

  • Credit Card Strategy

    2 weeks ago

    Gurgaon, Haryana, India EXL Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Credit Cards Product or Marketing analytics (Not folks who have worked on Risk / Risk strategy) with experience in building strategies (Not reporting folks).Credit Cards Product analytics: Have worked towards building strategies to enhance the product offering / adding new features to the product to increase customer engagement & product profitability.Credit...

  • Assistant Manager

    2 weeks ago

    Gurgaon, Haryana, India SBI Card Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    About the companySBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the...

  • Executive - Underwriting

    4 days ago

    Gurgaon, Haryana, India SBI Card Full time

    Job DescriptionJob DescriptionAbout the companySBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding...

  • Senior Manager

    7 days ago

    Gurgaon, Haryana, India SBI Card Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About the companySBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the...

  • Senior Manager

    2 weeks ago

    Gurgaon, Haryana, India SBI Card Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    About the companySBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the...

  • Senior Data Scientist

    2 weeks ago

    Gurgaon, Haryana, India beBeeDataScientist Full time ₹ 15,00,000 - ₹ 20,00,000

    Job DescriptionWe are seeking a highly skilled professional to drive the next generation of analytical solutions in credit cards. This role requires strong expertise in data analysis, risk management, and business development.Key ResponsibilitiesAnalyze and develop advanced analytical models to enhance card limit assignment framework and identify cohorts and...

  • Card Product Development Manager

    1 week ago

    Gurgaon, Haryana, India beBeeProduct Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

    About the RoleWe are seeking an experienced Product Manager to lead the development and management of our credit and debit card offerings and services.This role involves collaboration with cross-functional teams to enhance product features, ensure seamless service delivery, drive market strategies, and maintain compliance with regulatory guidelines.Lead the...

  • Senior Compliance Associate

    2 weeks ago

    Gurgaon, Haryana, India beBeeCreditCardCompliance Full time ₹ 12,00,000 - ₹ 15,00,000

    Job OpportunityWe are seeking a highly skilled professional to join our Credit Card Operations team. As a key member of this team, you will play a critical role in ensuring compliance with Anti-Money Laundering/Anti-Terrorist Financing regulations.Main Responsibilities:Alert Review and Investigation: Investigate accounts and internet sources to determine...

  • Assistant Manager

    4 days ago

    Gurgaon, Haryana, India SBI Card Full time

    Job DescriptionJob DescriptionAbout the companySBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding...

  • Expert Credit Card Chargeback Resolver

    4 days ago

    Gurgaon, Haryana, India beBeeDisputes Full time ₹ 2,50,000 - ₹ 7,50,000

    Job Title: Disputes Resolution SpecialistGenpact is seeking a highly skilled and detail-oriented professional to fill the role of Disputes Resolution Specialist. This position requires strong analytical and problem-solving skills, with the ability to work independently and collaboratively as part of a dynamic team.Job DescriptionThe Disputes Resolution...

Business Credit Card Coordinator

2 weeks ago

Gurgaon, Haryana, India beBeeCreditCardManager Full time ₹ 13,00,000 - ₹ 13,15,000

About Us

We are a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs.

Our motto is to Make Life Simple and ensure that customer convenience is at the forefront of all that we do.

We are committed to building an environment where people can thrive and create a better future for everyone.

We welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc.

We foster an inclusive and diverse workplace where all employees are treated equally with dignity and respect.

Join us to shape the future of digital payment in India and unlock your full potential.

What's in it for YOU

  • SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
  • We have a well-curated bouquet of rewards and recognition program for the employees
  • We have a dynamic, inclusive and diverse team culture
  • We have a gender-neutral policy
  • We offer inclusive health benefits for all - medical insurance, personal accidental, group term life insurance and annual health checkup, dental and OPD benefits
  • We are committed to the overall development of an employee through comprehensive learning & development framework
Job Purpose

You will be responsible for managing the Collection hardship tele calling unit.

You will action customer requests for collections hardship tools such as settlement, restructuring, reinstatement, CIBIL clean-up, received from internal reporting channels like helpline/corro/CEO desk/social media etc.

Role Accountability
  1. Execute timely and accurate lien invocation of eligible secured card accounts from SBI & associate banks.
  2. Regular interaction and strong follow-up with Banks FPR's across locations for execution of lien invocation.
  3. Evaluate and report accounts not fulfilling defined parameters as per defined policy.
  4. Execute secure card lien invocation related requests raised on Cardone within TAT.
  5. Monthly reporting & tracking of lien invocation along with balances to relevant stakeholders.
  6. Analyze and report accounts on which lien invocation is rejected.
  7. Regular follow-up with ACM, ASM, and Branch Manager to recover collection dues on SME accounts.
  8. Prepare and execute dunning letters for Employee / VIP / Corporate accounts as per defined process and communication plan.
  9. Ensure wing-to-wing closure of customer accounts that have opted for hardship tool (restructuring/reinstatement) with utmost accuracy.
  10. Validate eligibility and financial documents submitted for restructuring requests.
  11. Generate RE/RI letters as per required tenure and EMI plan agreed with customer.
  12. RE booking on system post validation of customer acknowledgement.
  13. Raise accounts for re-instatement of accounts post payment validation as per RI letter.
  14. Initiate CIBIL clean-up requests post payment validation as per offer letter.
  15. Track closure of requests from operating teams related to RE/RI documents and acknowledgement.
Measures of Success
  • Secured Lien Invoke success Rate
  • Accurate SR Closure
  • Accurate Financial Transaction Reporting
  • 100 % Coverage on Reinstatement Requests
  • Process Adherence as per MOU
Technical Skills / Experience / Certifications

Wing to Wing Process understanding of Collections and hardship tools

Competencies critical to the role
  • Analytical Ability
  • Process Orientation
  • Detail Orientation
  • Stakeholder Management
Qualification

Graduate/Post Graduate in any discipline

Preferred Industry

Financial Services

],