
Ocean Freight Manager Specialist
1 week ago
We are seeking an experienced Ocean Freight Manager to oversee all ocean operations in the West region, ensuring compliance, service quality, and cost efficiency.
The ideal candidate will support the Regional Head in achieving Ocean P&L objectives, drive process improvements, foster stakeholder collaboration, and deliver superior customer service while effectively leading the Ocean operations team.
Main Accountabilities:
- Manage Ocean Freight Operations: Ensure compliance, service quality, and cost efficiency for all ocean freight operations (FCL, LCL, imports, exports) in the West region.
- P&L Performance: Drive P&L performance for the ocean freight product in the region, delivering on revenue, gross profit, and cost optimization targets.
- CARRIER RELATIONSHIPS: Develop and maintain strong relationships with carriers, NVOCCs, and vendors to secure competitive procurement rates and optimal space allocation.
- Sales and Account Management: Collaborate with sales and account management teams to support business growth, improve customer satisfaction (NPS/CSAT), and expand market share in key trade lanes.
- KPI Monitoring: Monitor regional performance through KPIs (transit times, documentation accuracy, operational efficiency) and take corrective action to ensure service reliability.
- Company Compliance: Ensure adherence to company SOPs, ISO standards, and regulatory requirements while driving process improvements and digitalization.
- Team Leadership: Lead, mentor, and develop the regional ocean operations team, ensuring engagement, capability building, and performance delivery.
Key Requirements:
- Bachelor's Degree in Business, Logistics, Supply Chain, or a related field.
- Minimum 10-12 years of relevant working experience in the logistics industry in similar capacity with regional or P&L responsibilities.
Specialist Knowledge & Skills:
- Strong analytical and problem-solving skills; both short-term/tactical and long-term/strategic
- Familiarity with international trade regulations and customs processes.
- Exposure to cost-optimization or process re-engineering projects.
Interpersonal & Communication Skills:
- Excellent verbal and written communication skills.
- Strong leadership, stakeholder management, and team development capabilities.
- Strong negotiation skills with shipping lines and vendors.
About This Role
This is a challenging and rewarding role that offers the opportunity to make a significant impact on our organization's success. If you are a motivated and results-driven professional with a passion for logistics and supply chain management, we encourage you to apply.
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