
Director of Operations
14 hours ago
Job Title: Director of Operations
We are seeking an experienced operations professional to lead and manage a team, leveraging strong communication skills and prior experience in project management. As a key member of our team, you will drive the success of learners in the Management and Education domain.
About the Role:
This role involves planning, strategizing, coordinating with stakeholders, managing project timelines, and leading a team of associates and senior associates to ensure smooth program delivery and learner success.
Key Responsibilities:
- Design and implement Standard Operating Procedures (SOPs) and processes for different initiatives to improve learner outcomes.
- Take ownership of processes, identify gaps, and conduct root cause analysis to close them.
- Drive the success of learners in the Management and Education domain.
- Lead and guide a team of associates and senior associates.
- Collaborate with teams like Content, Delivery, Student Success, Careers, and Corporate Partnerships to deliver results.
Requirements:
- Bachelor's or Master's degree from a reputable institution.
- 3+ years of experience in consulting firms, fast-growing startups, or edtech companies.
- Strong problem-solving skills with the ability to identify gaps and drive execution.
- Excellent people skills to work with diverse teams and stakeholders.
- Data-driven mindset with the ability to analyze information and make decisions.
- Prior experience in managing a team of delivery executives (preferably in edtech).
What We Offer:
We offer a dynamic work environment, opportunities for growth and development, and a chance to make a meaningful impact in the lives of learners.
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