Digital Customer Experience Architect

7 days ago


Shimoga, Karnataka, India Sprinklr Full time
About Sprinklr

Sprinklr is a unified platform that enables companies to deliver human experiences to every customer, across any modern channel, at an unprecedented scale.

We're headquartered in New York City with over 2,400 employees globally, and we work with more than 1,000 of the world's most valuable enterprises, including Microsoft, P&G, Samsung, and over 50% of the Fortune 100.

As a company, we're passionate about empowering organizations to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.

Salary

The estimated salary for this position is $175,000 - $225,000 per year, depending on location and experience.

About the Role

In your role as a Lead Product Engineer at Sprinklr, you'll be tasked with creating and delivering novel machine learning solutions for next-generation digital customer experience applications.

You'll work in a collaborative environment with machine learning engineers and data scientists, and contribute to various disciplines of machine learning, including deep learning, reinforcement learning, computer vision, language, and speech processing.

  • Work closely with product management and design to define project scope, priorities, and timelines.
  • Take partial ownership of project technical roadmap, deciding, planning, publishing schedules, milestones, technical solution engineering, risks/mitigations, course corrections, trade-outs, and delivery.
  • Deliver and maintain high-quality scalable systems in a timely and cost-effective manner.

You'll also have opportunities to recognize potential use-cases of cutting-edge research in Sprinklr products and implement your own solutions.

Required Skills and Qualifications

To succeed in this role, you should have:

  • A degree in Computer Science or a related quantitative field from a Tier 1 college.
  • At least 3 years of deep learning experience with a distinguished track record on technically fast-paced projects.
  • Familiarity with cloud deployment technologies, such as Kubernetes or Docker containers.
  • Experience with large language models (GPT-3, Pathways, Google Bert, Transformer) and deep learning tools (TensorFlow, Torch).

You should also have working experience of software engineering best practices, including coding standards, code reviews, SCM, CI, build processes, testing, and operations.

Additionally, you should have experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs.

Benefits

We offer a comprehensive benefits package, including health plans, well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

Why You'll Love Sprinklr

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately care about our employees and are dedicated to empowering them to achieve their personal and professional best.



  • Shimoga, Karnataka, India developrec Full time

    About the RoleWe are seeking an experienced Digital Transformation Architect to lead our end-to-end architecture for digital eB2B portal.Key Responsibilities:Salesforce Platform Architecture: Lead the architecture of Salesforce solutions for B2B platforms, utilizing Salesforce B2B Commerce, Experience Cloud, Service Cloud, Sales Cloud, and other core...


  • Shimoga, Karnataka, India Tech Mahindra Full time

    About the Role: We are looking for a skilled Digital Experience Platform Developer to join our team at Tech Mahindra.Estimated Salary: ₹2,500,000 - ₹5,000,000 per annumJob Overview: The ideal candidate will have 3+ years of experience in setting up multi-channel personalization and experience platforms, including Adobe Journey Optimizer.Key...


  • Shimoga, Karnataka, India Artos Software Full time

    About Artos SoftwareArtos Software is a company dedicated to solving problems for e-commerce merchants through simple yet powerful applications and tools.Serving clients worldwide, including Canada, the United States, New Zealand, France, and more, our mission is to provide exceptional support and ensure customers have the best possible experience with our...


  • Shimoga, Karnataka, India DamGoodFish Full time

    Digital Marketing Strategist Opportunity at DamGoodFishWe are seeking a highly skilled Digital Marketing Strategist to join our team at DamGoodFish. As a Paid Media Specialist, you will be responsible for developing and executing paid digital marketing strategies that drive revenue growth and enhance our online presence.Key Responsibilities:Manage Meta &...


  • Shimoga, Karnataka, India Tata Consultancy Services Full time

    Welcome to Tata Consultancy Services, a leading IT services company. We are currently looking for a highly skilled and experienced Senior Network Architect to join our team in Chennai.Estimated salary: ₹14-18 Lakhs per annum.About the JobThis is an exciting opportunity to work with us on various projects, including large global MPLS/SD-WAN initiatives. As...


  • Shimoga, Karnataka, India Tata Consultancy Services Full time

    About Us:Tata Consultancy Services is a leading global technology services company.We are looking for an experienced Advanced Network Architect to join our team.Job Description:We are seeking a highly skilled and motivated individual with expertise in network monitoring and alert management.The successful candidate will have hands-on experience in...


  • Shimoga, Karnataka, India Tata Consultancy Services Full time

    About the Required Skills and QualificationsTata Consultancy Services is looking for a highly skilled Linux and DevOps Solutions Architect to join our team. The successful candidate will be responsible for designing, deploying, and maintaining cloud-based infrastructure using Docker, Kubernetes, and other DevOps tools.Key Skills:2-9 years of experience in...


  • Shimoga, Karnataka, India Decode Age® Full time

    Unlock Growth Opportunities with Decode AgeAs a Digital Conversion Growth Strategist, you will play a pivotal role in driving business success at Decode Age, a leading company focused on health and wellness.About the Role:We are seeking a highly skilled and experienced professional to join our team. Your primary responsibility will be to analyze data from...


  • Shimoga, Karnataka, India The Social Lions Full time

    We are looking for a highly skilled Digital Content Creator Intern to join our team at The Social Lions in Mumbai. This role is ideal for someone who is passionate about creating engaging content and driven by creativity.As a Digital Content Creator Intern, you will be responsible for crafting compelling content for various digital platforms including social...


  • Shimoga, Karnataka, India Sprinklr Full time

    Lead Product EngineerAbout Sprinklr:Sprinklr is a unified platform for all customer-facing functions, offering Unified Customer Experience Management (Unified-CXM). We empower companies to deliver human experiences to every customer, every time, across any modern channel, at a previously impossible scale. Headquartered in New York City with over 2,400...


  • Shimoga, Karnataka, India Vipany Global Solutions Pvt Ltd Full time

    At Vipany Global Solutions Pvt Ltd, we're on a mission to revolutionize the US staffing domain by harnessing the power of talented individuals like you!About UsVipany Global Solutions Pvt Ltd is a dynamic and innovative company that prides itself on its fast-paced and ever-evolving environment. We're committed to providing our clients with top-notch...


  • Shimoga, Karnataka, India Hyperhire Full time

    Customer Support Role at HyperhireWe are seeking a skilled Bilingual Customer Support Representative to join our dynamic team at Hyperhire. This role involves providing exceptional customer service via email and virtual calls to our Korean and English-speaking clients.About the Role:This is a full-time, continuous contract position that requires working...


  • Shimoga, Karnataka, India Zemoso Technologies Full time

    Company OverviewZemoso Technologies is an innovation-driven product studio that combines Silicon Valley-style rapid prototyping and application builds with a customer-centric approach.


  • Shimoga, Karnataka, India Unified Infotech Full time

    About Unified InfotechUnified Infotech is a renowned technology consulting and software development company with over 13 years of expertise. Our focus lies in delivering bespoke solutions, including distributed custom software, web, mobile, software, data & user experience services. We cater to a diverse range of clients, from emerging startups and MSMEs to...


  • Shimoga, Karnataka, India Tessol (Sustainable Cold Chain) Full time

    Are you a results-driven professional seeking a challenging role in the cold chain industry?We are looking for an experienced Customer Service Manager to join our team at Tessol (Sustainable Cold Chain). In this role, you will be responsible for managing and ensuring high levels of customer satisfaction by providing proactive resolution of issues.Key...


  • Shimoga, Karnataka, India Programmers Full time

    EDI Trusted Link Developer PositionProgrammers.IO is actively seeking talented individuals who are skilled in EDI and Trusted Link development. If you're looking for a flexible work environment that allows you to contribute from anywhere, we want to hear from you.Programmers.IO India Pvt. Ltd. is a US Based software development organization established in...


  • Shimoga, Karnataka, India apricot jam Full time

    Apricot Jam, a premier technology and outsourcing company based in the US, is seeking a skilled ServiceNow developer to join our team. As a recognized ServiceNow partner, we specialize in delivering cutting-edge solutions across various modules. In this role, you will take on complex development tasks within the CMDB environment, working on configuration,...


  • Shimoga, Karnataka, India Hexylon Analytics Full time

    Company Overview">At Hexylon Analytics, we specialize in creating tailored AI solutions that align with each company's unique processes and workflows.We are based in Ahmedabad and focus on delivering bespoke technology solutions that enhance and amplify business operations.">Salary">The estimated annual salary for this role is around ₹25 lakhs...


  • Shimoga, Karnataka, India DamGoodFish Full time

    Company Overview:Dam Good Fish is a pioneering seafood company that has revolutionized the industry with its 'dam to table' concept. With a strong commitment to freshness, we bring the finest selection of fish straight from the dam to your table for a unique dining experience.


  • Shimoga, Karnataka, India Oracle Full time

    Job Title: Cloud Solutions Sales StrategistOverviewIn a world where digital transformation is the key to success, we are seeking an experienced sales professional to help our clients achieve their goals. As a Cloud Solutions Sales Strategist, you will play a critical role in driving growth and revenue by selling Oracle Technology Licenses and Cloud (PaaS and...