
Customer Care Professional
2 days ago
We are seeking a highly skilled and experienced customer care representative to join our team. The ideal candidate will possess excellent communication and presentation skills, with the ability to adapt to diverse customer interactions.
- Manage large volumes of emails, calls, and customer interactions with professionalism and efficiency.
- Generate sales leads through proactive communication and relationship-building.
- Coordinate between teams to ensure seamless transactions and exceed customer expectations.
- Build trust and rapport with customer accounts through open and interactive communication.
- Maintain accurate records of customer interactions, process customer accounts, and file documents in a secure manner.
- Adhere to established communication procedures, guidelines, and policies to ensure consistency and quality.
The successful candidate will be fluent in English, both verbally and in writing, and have proficiency in Microsoft Office. Knowledge of SAP B1 is an added advantage. Experience with exhibitions or trade shows is also preferred.
In this role, you will have the opportunity to work with a dynamic team, drive business growth, and contribute to the success of our organization. If you are a motivated and customer-focused individual with strong communication skills, we encourage you to apply for this challenging position.
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