IT Support Specialist
5 days ago
Company Overview
Univentis Medicare Ltd is a leading pharmaceutical company offering high-quality affordable medicines. We operate in a fast-paced environment and require skilled professionals to maintain our IT infrastructure. This role is a great opportunity for a motivated individual to join our team and contribute to the company's growth.
Job Overview
We are seeking a highly skilled IT Technician to provide technical support and troubleshooting assistance to our employees. This is a mid-level position requiring 4 to 6 years of experience in IT support or a related role. The successful candidate will be responsible for installing, configuring, and upgrading software and hardware, as well as troubleshooting and resolving hardware and software issues.
Qualifications and Skills
- Bachelor's degree in Computer Science or a related field
- 4 to 6 years of experience in IT support or a related role
- Proficient in troubleshooting software and hardware issues
- Knowledge of networking concepts and protocols
- Experience with Windows and operating systems
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
Roles and Responsibilities
- Provide technical support to end-users for software, hardware, and network related issues
- Install, configure, and upgrade software and hardware
- Troubleshoot and resolve hardware and software issues in a timely manner
- Assist in the management and maintenance of IT infrastructure
- Ensure data security and backup procedures are followed
- Monitor and maintain computer systems and networks
- Assist in the implementation of IT projects
- Handle server system and endpoint security
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