IT Support Specialist

5 days ago


Panchkula, Haryana, India Univentis Medicare Ltd Full time

Company Overview

Univentis Medicare Ltd is a leading pharmaceutical company offering high-quality affordable medicines. We operate in a fast-paced environment and require skilled professionals to maintain our IT infrastructure. This role is a great opportunity for a motivated individual to join our team and contribute to the company's growth.

Job Overview

We are seeking a highly skilled IT Technician to provide technical support and troubleshooting assistance to our employees. This is a mid-level position requiring 4 to 6 years of experience in IT support or a related role. The successful candidate will be responsible for installing, configuring, and upgrading software and hardware, as well as troubleshooting and resolving hardware and software issues.

Qualifications and Skills

  • Bachelor's degree in Computer Science or a related field
  • 4 to 6 years of experience in IT support or a related role
  • Proficient in troubleshooting software and hardware issues
  • Knowledge of networking concepts and protocols
  • Experience with Windows and operating systems
  • Strong problem-solving and communication skills
  • Ability to work independently and as part of a team

Roles and Responsibilities

  • Provide technical support to end-users for software, hardware, and network related issues
  • Install, configure, and upgrade software and hardware
  • Troubleshoot and resolve hardware and software issues in a timely manner
  • Assist in the management and maintenance of IT infrastructure
  • Ensure data security and backup procedures are followed
  • Monitor and maintain computer systems and networks
  • Assist in the implementation of IT projects
  • Handle server system and endpoint security


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