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4 days ago
Job Title: Account Management Professional
We are seeking a highly skilled Account Management Professional to join our team. This role involves building and maintaining strong client relationships, ensuring seamless campaign execution, and driving revenue growth through upselling and cross-selling opportunities.
Key Responsibilities:- Client Relationship Management: Act as the primary point of contact between the agency and clients, ensuring effective communication and resolving any issues promptly.
- Strategic Planning: Understand client business objectives and translate them into effective marketing/advertising strategies that meet their needs.
- Campaign Execution: Manage end-to-end client servicing including campaign briefings, execution, reporting, and performance reviews to ensure timely delivery and optimal results.
- Team Collaboration: Collaborate with internal teams (media, creative, strategy, and operations) to deliver high-quality campaigns on time and exceed client expectations.
- Business Development: Identify opportunities for upselling and cross-selling, participate in pitches, proposal creation, and presentations to secure new business and expand existing relationships.
- Financial Management: Ensure timely collection of payments and manage account profitability to maintain healthy client relationships and drive business growth.
- Industry Knowledge: Stay updated on industry trends, competitor activities, and digital/advertising innovations to provide strategic recommendations and enhance client offerings.
- Education: Bachelor's degree in Marketing, Business, Communications, or related field.
- Experience: 2–5 years of experience in client servicing/account management with an advertising/creative/digital agency.
- Skills: Strong communication, presentation, and negotiation skills, with ability to manage multiple clients and projects simultaneously under tight deadlines.
- Expertise: Strong understanding of digital marketing, advertising campaigns, and media planning, with excellent relationship-building and problem-solving skills.
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