Healthcare Partner Acquisition Specialist

4 weeks ago


Delhi, Delhi, India Zyla Health Full time
About Zyla Health

Zyla Health is a pioneering personalized care management platform that focuses on enhancing health outcomes in India. We empower insurers and employers to deliver scalable care through our human-assisted AI on the 24x7 conversational Zyla app, which boasts an exceptional 4.7+ rating. Our esteemed clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, and Pfizer.

Our comprehensive care offerings span medical, physical, and mental health needs, backed by a dedicated team of doctors and experts, as well as our proprietary AI engines - Athena, Lea, and Iris. We initiate care with thorough health risk assessments, followed by personalized journeys ranging from chronic disease management to wellness programs.

Your Impact

You will play a crucial role in identifying suitable partner labs and hospitals for diagnostic services and health check-ups across India, negotiating competitive pricing, and streamlining internal processes. Your key responsibilities will include:

  • Partner relationship management, onboarding, negotiation, revenue distribution, P&L management, and quick decision-making.
  • Gauging performance metrics, conducting weekly governance calls to identify areas for improvement, and implementing innovative strategies to boost utilization.
  • Qualifying provider quality, leading negotiations, and ensuring timely agreement execution.

You will collaborate closely with internal teams such as finance, legal, and operations to ensure seamless partnership execution. Additionally, you will be responsible for reporting key performance indicators (KPIs) related to closure timelines, provider net promoter scores (NPS), and other essential metrics.

We're Looking for You

We seek candidates with:

  • A proven track record (2+ years) in customer support.
  • Strong interpersonal and communication skills, both verbal and written.
  • The ability to negotiate prices with providers.
  • A strong knack for reporting numbers and KPIs.
  • Demonstrated ability to prioritize and manage multiple tasks in a fast-paced environment.
What We Offer

Join us in making a significant societal impact with our innovative product. Collaborate with a cross-functional team comprising leading medical professionals, tech enthusiasts, and operation experts. Enjoy an open and innovative work setup, complete with a home-like office and perks.



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