
Sr. Technical Architect
4 days ago
Sr. Technical Architect - Enterprise Solutions
About the RoleThis is a senior leadership position responsible for designing and implementing technical architectures that support long-term business objectives.
Main Responsibilities- Technical Architecture: Develop and maintain enterprise-wide technical architecture standards, ensuring consistency and alignment with business objectives.
- Governance & Compliance: Establish governance frameworks, design principles, and coding standards for the platform, overseeing architecture reviews and change control processes.
- Integration & Interoperability: Lead the integration of the proposed platform with other enterprise systems to ensure seamless data flow and interoperability.
- Technical Leadership: Provide deep technical guidance and mentorship to teams in designing high-quality solutions.
- Innovation & Improvement: Stay up-to-date with latest releases and features, evaluating new platform functionalities and third-party modules.
- Stakeholder Collaboration: Work closely with business leaders, IT executives, and stakeholders to translate business objectives into technical solutions.
- Education: Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).
- Work Experience: ~10+ years of experience in IT, including several years in an architecture leadership role, at least 5 years of hands-on experience with ServiceNow.
- ServiceNow Expertise: Proven experience architecting ServiceNow implementations at scale, designing platform architecture, data models, integrations, and customizations.
- ITSM/Process Knowledge: Strong understanding of IT Service Management and ITIL frameworks, experience aligning ServiceNow processes with ITIL best practices.
- Technical Skills: Broad knowledge of enterprise technology stacks and architecture principles, familiarity with web technologies and integration methods relevant to ServiceNow.
- Advanced Education: Master's degree in a relevant field or MBA, especially with a focus on Information Systems or Enterprise Architecture.
- Enterprise Architecture Frameworks: Familiarity with enterprise architecture methodologies and how ServiceNow aligns within those frameworks.
- Industry Knowledge: Experience implementing ServiceNow in multiple industries or large/global environments, demonstrating the platform's adaptability to various use cases.
- Strategic Thinking: Ability to envision how ServiceNow can enable future-state business processes and digital transformation.
- Communication & Influence: Excellent communication skills, able to articulate complex technical concepts to both technical teams and non-technical stakeholders.
- Leadership & Collaboration: Proven leadership and team-building skills, comfortable leading cross-functional teams and coordinating between technical staff and business stakeholders.
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