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6 days ago
We are seeking an experienced professional to lead the administration and optimization of enterprise messaging platforms.
This role involves managing Google Workspace, Microsoft 365, Staffbase, Twilio, and SendGrid, ensuring compliance, security, and operational excellence.Main Responsibilities:
- Administer Gmail/Outlook configurations, directories, and security policies.
- Oversee Staffbase workflows, governance, and integrations.
- Manage SendGrid/Twilio-based communication systems.
- Ensure compliance, audit readiness, and documentation.
- Develop SOPs, escalation matrices, and runbooks.
- Lead incident resolution and RCA documentation.
Key Qualifications:
- 7+ years administering Google Workspace & M365.Strong expertise in security, SPF/DKIM/DMARC, and MDM controls.
- Hands-on with Staffbase, Twilio, and SendGrid APIs.
- Knowledge of compliance standards (SOC2, ISO, ITGC).Excellent documentation and vendor management skills.
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