Cloud Platform Professional

1 day ago

Kannur, Kerala, India beBeeCloud Full time ₹ 20,00,000 - ₹ 25,00,000
Cloud Platform Engineer Job Description

We are seeking a skilled and proactive engineer with expertise in Kubernetes, Java-based applications, and cloud platforms, along with experience in ServiceNow for support ticket management.

The ideal candidate will be responsible for maintaining cloud-native applications, troubleshooting production issues, and ensuring smooth operations through effective ticket handling and resolution.

Key Responsibilities:

  • Cloud Operations:
    - Deploy, manage, and monitor containerized applications using Kubernetes.
    - Maintain and optimize cloud infrastructure (AWS, Azure, or GCP).
    - Automate deployments and infrastructure using CI/CD pipelines and Infrastructure as Code (IaC) tools like Terraform or Helm.
    - Monitor system performance, availability, and security.
  • Java Application Support:
    - Troubleshoot and debug Java-based microservices and APIs.
    - Collaborate with development teams to resolve application issues.
    - Participate in code reviews and suggest performance improvements.
  • ServiceNow (SNOW) Support:
    - Handle incident, problem, and change management via ServiceNow.
    - Raise, track, and resolve support tickets in coordination with internal and external teams.
    - Document root cause analysis (RCA) and resolution steps for recurring issues.
  • Collaboration & Documentation:
    - Work closely with DevOps, QA, and development teams.
    - Maintain technical documentation, runbooks, and knowledge base articles.
    - Participate in on-call rotations and provide timely support for critical issues.

Required Skills:

  • Strong hands-on experience with Kubernetes and container orchestration.
  • Proficiency in Java and related frameworks (Spring Boot, REST APIs).
  • Experience with cloud platforms (AWS, Azure, or GCP).
  • Familiarity with ServiceNow or similar ITSM tools.
  • Good understanding of CI/CD tools (Jenkins, GitLab CI, etc.).
  • Knowledge of monitoring tools (Prometheus, Grafana, ELK, etc.)

Benefits:

This role offers the opportunity to work with cutting-edge technologies and collaborate with experienced engineers. If you are passionate about cloud computing and enjoy working in a fast-paced environment, we encourage you to apply.

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