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Sales Solution Engineer

1 month ago

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About Tazapay Pte Ltd

Tazapay is a cross-border payment service provider that offers local collections via local payment methods, virtual accounts, and cards in over 70 markets. This enables merchants to decrease transaction costs, achieve fx transparency, and increase auth rates without creating local entities.


Licensed and backed by leading investors, Tazapay provides a compliance framework to handle local regulations and requirements. This results in a seamless experience for customers and merchants alike.


About the Sales Solution Engineer Role

This is a full-time role based in Chennai, India, where you will work with technical teams at our large customers, mostly enterprises and platforms like Magento. As a Sales Solution Engineer, you will provide technical leadership and guidance to our customers while they integrate with Tazapay.


We are looking for engineers with a strong background in developing full-stack applications, communicating technical concepts, and handholding our customers. This role will be responsible for working with partners and customers to integrate Tazapay's API and deliver a stellar end-to-end experience.


Responsibilities
  • Partner with Tazapay sales teams to understand user requirements and communicate how Tazapay can solve their business and technical challenges.
  • Interface directly with our largest users' technical teams, serving as their primary technical point of contact during integration.
  • Create technical content (documents, diagrams, sample code, tests, etc.) to show customers how to implement specific use cases or best practices.
  • Help improve our products, working with product teams to address customer feedback and getting your hands dirty and building solutions yourself.
  • Develop proof of concept applications built on top of our APIs, present technical demonstrations, and help customers make the most of their integration.

The Ideal Candidate
  • Experience integrating RESTful APIs into web applications.
  • Experience writing code and excitement about learning new languages and technologies.
  • A background working in a similar customer-facing engineering role (e.g., solutions architect, sales engineer, or partner engineer).
  • Familiar with modern web applications and software architecture.
  • Experience working with demos and apps.
  • A great communicator, comfortable explaining complex concepts to both technical and non-technical audiences.
  • Interested in solving open-ended business problems with a combination of technology and creative thinking.
  • Experienced working in the sales lifecycle and driving outcomes in a customer-facing environment.
  • 3+ years of experience, with a strong technical generalist and coding background.

Location - Chennai, India