
Senior ServiceNow Implementation Expert
5 days ago
About the Role:
- Job Title: ServiceNow Lead
Description of Responsibilities:
- Oversee end-to-end design, development, and customization of ServiceNow applications to meet business objectives.
- Promote technical excellence by leading a team of developers in adherence to coding standards and best practices.
- Collaborate with architects, business analysts, and stakeholders to translate business requirements into effective technical solutions.
- Ensure successful implementation of multiple modules such as ITSM, HRSD, ITOM, CSM, SecOps, or others based on business needs.
- Coordinate integrations between ServiceNow and external systems using REST/SOAP APIs, MID servers, and other technologies.
- Conduct thorough code reviews, performance optimization, and troubleshooting to maintain system stability.
- Support platform upgrades, patching, and enhancements to ensure smooth system operation.
- Mentor junior developers and cultivate a culture of technical expertise within the team.
- Stay updated on the latest ServiceNow features and provide recommendations for platform improvements.
Company Overview:
The organization is a global digital transformation and product engineering company that enables businesses to thrive through innovation, agility, and cutting-edge technology solutions.
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