Site Reliability Engineer

Job Title: Senior Site Reliability Engineer II

We are seeking a highly skilled Senior Site Reliability Engineer to join our team. The ideal candidate will have a strong background in production operations, platform engineering, and SRE, with expertise in Azure.

This role is responsible for ensuring the availability, latency, performance, and efficiency of our SaaS on Azure. You will define and enforce reliability standards, lead high-impact projects, mentor engineers, and eliminate toil at scale.

• Define SLIs/SLOs & contracts: Define customer-centric SLIs/SLOs for Tier-0/Tier-1 services, publish quarterly reviews, and align teams with them.
• Error budgeting: Run the error-budget policy with multi-window, multi-burn-rate alerts; clear runbooks and paging thresholds.
• Gates by budget status: Wire freeze/relax rules into CI/CD.
• Maintain SLO/EB dashboards: Use Azure Monitor, Grafana/Prometheus, App Insights, and run weekly SLO reviews with engineering/product.
• Roadmap tradeoffs: Land reliability epics when budgets are at risk.
• Incident leadership: Lead SEV1/SEV2 incidents without drama; own comms, run blameless postmortems, and make corrective actions stick.
• Engineer reliability in: Multi-AZ/region patterns, PDBs/Pod Topology Spread, HPA/VPA/KEDA, resilient rollout/rollback.
• Azure Kubernetes Service (AKS): Harden clusters, optimize node/pod density, ingress (AGIC/Nginx), mesh optional.
• Observability: Metrics/traces/logs with Azure Monitor/App Insights, Log Analytics, Prometheus/Grafana, OpenTelemetry. Alert on symptoms, not noise.
• IaC & policy: Terraform/Bicep modules, GitOps (Flux/Argo), policy-as-code (Azure Policy/OPA Gatekeeper). No snowflakes.
• CI/CD reliability: Azure DevOps/GitHub Actions with canary/blue-green, progressive delivery, auto-rollback, Key Vault-backed secrets.
• Capacity & performance: Load testing, right-sizing, autoscaling; partner with FinOps to reduce spend without hurting SLOs.
• Disaster recovery: Define RTO/RPO, test backups/restore, run game days/chaos drills, validate ASR and multi-region failover.
• Security: Entra ID (Azure AD), managed identities, Key Vault rotation, VNets/NSGs/Private Link, shift-left checks in CI.
• Reduce toil: Automate recurring ops, build self-service runbooks/chatops, publish golden paths for product teams.
• Customer escalations: Be the technical owner on calls; communicate tradeoffs and recovery plans with authority.
• Documentation: Architectures, runbooks, postmortems, SLIs/SLOs—kept current and discoverable.

• Bachelor's degree: In CS/Engineering or equivalent experience.
• Production ops/platform/SRE experience: 12+ years, including 5+ years on Azure.
• PostgreSQL expertise: Include HA/DR, logical/physical replication, performance tuning, autovacuum strategy, partitioning, backup/restore testing, and connection pooling (pgBouncer).
• Azure core skills: AKS, Front Door/App Gateway, API Management, VNets/NSGs/Private Link, Storage, Key Vault, Redis, Service Bus/Event Hubs.
• Observability skills: Azure Monitor/App Insights, Log Analytics, Prometheus/Grafana.
• IaC/automation skills: Terraform and/or Bicep, PowerShell and Python, GitOps (Flux/Argo).
• Proven incident leadership: At scale, blameless postmortems, and SLO/error-budget governance with change gating.
• Mentorship and communication: Proven written/verbal communication.

• Apache NiFi/Apache Flink/Apache Kafka/Redpanda skills: Desired.
• Azure Solutions Architect Expert/Certified Kubernetes Administrator/CKAD certifications: Desired.
• ITSM/on-call tooling: ServiceNow, PagerDuty/Opsgenie.
• Compliance/SecOps skills: SOC 2, ISO 27001, policy-as-code, workload identity.
• OpenTelemetry/eBPF tooling/service mesh: Desired.
• Multi-tenant SaaS/cost optimization: At scale.

We offer a competitive salary and benefits package. If you're passionate about SRE and want to work with a talented team, apply today