Sales Representative
3 weeks ago
Job Title: Telesales Executive
Job Summary: We are looking for a skilled Telesales Executive to join our team at Just Signs India Pvt Ltd. The successful candidate will be responsible for generating sales through phone calls and maintaining excellent customer relationships.
Key Responsibilities:
- Contact potential or existing customers to inform them about our products or services using scripts.
- Answer questions about our products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company's reputation.
- Go the extra mile to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.
Requirements:
- Proven experience as a telesales representative or other sales/customer service role.
- Proven track record of successfully meeting sales quota preferably over the phone.
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent knowledge of English.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- High school diploma; BSc/BA will be a plus.
About Us: Just Signs India Pvt Ltd is a leading [company description]. We are committed to providing excellent customer service and building long-term relationships with our clients.
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