School Success Specialist

3 days ago


Dehra Dūn, Uttarakhand, India Coschool Full time
About Coschool

Coschool is a pioneering education technology company dedicated to revolutionizing the learning experience for students worldwide. Our cutting-edge AI solution empowers teachers to boost their efficiency and elevate student outcomes.

The School Success Associate plays a pivotal role in ensuring seamless adoption of our product by teachers. This key position serves as a primary point of contact, providing ongoing assistance to teachers, fostering strong relationships with school stakeholders, and guaranteeing effective use of our platform.

Key Responsibilities
  • Establish trust-based relationships with teachers to encourage them to utilize our product effectively.
  • Assist teachers in actively engaging their students with our platform.
  • Connect with teachers to capture feedback in the form of videos or written testimonials and share it internally to promote the use of School AI.
  • Maintain detailed records of technical issues, usability problems, or other challenges faced by teachers.
  • Provide regular updates to the central team, including context, frequency, and severity of issues, to ensure they can prioritize and resolve them efficiently.
  • Conduct focus group discussions with teachers to gather comprehensive feedback and present insights and recommendations for product enhancements.
  • Keep teachers informed about the continuous assessment of student progress and various modes of learning on our platform.
  • Collaborate with the sales team to design and implement pilot programs showcasing the platform's benefits to additional grades or schools.
  • Monitor and communicate updates, new features, and product enhancements from Coschool to school stakeholders.
Required Skills and Qualifications
  • Strong communication and interpersonal skills.
  • Influence and persuasion abilities.
  • Problem-solving and analytical thinking.
  • Feedback collection and analysis.
  • Networking and relationship-building.
  • Adaptability and flexibility.
What We Offer
  • Bachelor's or Master's degree in Marketing, Communications, or a related field.
  • Full-time employment opportunity.
  • 1 year+ of experience or beginners/freshers.
  • Location: Uttarakhand (Manduwala, Dehradun, Kotdwara).


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