Delivery Process Lead
2 days ago
Amazon is one of the world's most recognizable brands, distributing millions of products each year to our loyal customers. We're seeking a skilled Team lead to join our LM operations team, driving excellence in customer-centricity, productivity, and quality.
Job Summary:
The successful candidate will be responsible for leading a team of professionals, fostering a culture of continuous improvement, and exceeding customer expectations. Key responsibilities include:
- Managing daily operations, including inbound and outbound logistics, to meet customer-facing metrics and cost targets.
- Developing and implementing training plans to enhance associate skills and knowledge.
- Collaborating with third-party delivery providers to ensure seamless service delivery.
- Driving performance management, including 4M and 5S audits, to maintain high standards of safety, quality, and morale.
What You'll Need:
- Bachelor's degree
- 2+ years of experience in customer-facing roles, logistics, or manufacturing.
- Ability to work effectively in a fast-paced environment, managing multiple priorities and deadlines.
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