Delivery Process Lead

2 days ago


Hyderabad, Telangana, India Amazon Full time
Company Overview
Amazon is one of the world's most recognizable brands, distributing millions of products each year to our loyal customers. We're seeking a skilled Team lead to join our LM operations team, driving excellence in customer-centricity, productivity, and quality.

Job Summary:
The successful candidate will be responsible for leading a team of professionals, fostering a culture of continuous improvement, and exceeding customer expectations. Key responsibilities include:
- Managing daily operations, including inbound and outbound logistics, to meet customer-facing metrics and cost targets.
- Developing and implementing training plans to enhance associate skills and knowledge.
- Collaborating with third-party delivery providers to ensure seamless service delivery.
- Driving performance management, including 4M and 5S audits, to maintain high standards of safety, quality, and morale.

What You'll Need:
- Bachelor's degree
- 2+ years of experience in customer-facing roles, logistics, or manufacturing.
- Ability to work effectively in a fast-paced environment, managing multiple priorities and deadlines.
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