Experienced Hospitality Leader Wanted

1 day ago

Tiruppur, Tamil Nadu, India beBeeHousekeeping Full time ₹ 6,00,000 - ₹ 10,00,000

Purpose and Objectives:

This position oversees housekeeping operations to ensure impeccable cleanliness, hygiene, and aesthetic upkeep of all guest rooms, public areas, and back-of-house spaces according to our standards and guest expectations.

Key Organizational Relationships:

  • Reports to: Unit Head or Corporate Housekeeper
  • Reporting Roles: Manager, Deputy/Assistant Manager – Housekeeping, Laundry, Horticulture Team

Key Responsibilities:

Drive Operational Excellence:

  • Define and implement cleanliness, maintenance, and amenity standards across guest rooms and public areas, driving operational excellence and consistently superior guest experience.
  • Develop and manage SOPs in collaboration with the Corporate Housekeeper.
  • Create structured checklists for daily, weekly, and monthly audits to ensure quality control.
  • Prepare and execute departmental operational budgets effectively.

Applied Learning:

  • Facilitate continuous on-the-job training in hygiene, grooming, and housekeeping techniques.
  • Conduct regular audits to assess team performance and identify areas for improvement.
  • Use the appraisal system to track staff development and training needs.

People Management:

  • Guide and motivate the team to deliver high service standards with ownership and pride.
  • Promote a culture of internal customer care, collaboration, and professionalism.
  • Lead staffing activities including recruitment, performance discussions, and recognition.

Business Acumen:

  • Manage inventory, asset control, and adherence to departmental budget limits.
  • Monitor consumption patterns to minimize wastage and ensure cost discipline.
  • Review and approve procurement samples to meet quality and operational standards.

Leadership:

  • Promote a positive, hands-on leadership style that inspires the team by serving as a role model of professionalism, accountability, and service excellence.
  • Ensure department KPIs and goals are met in alignment with management directives.
  • Modify and improve housekeeping systems and procedures to drive service efficiency.

Compliance & Risk Management:

  • Ensure strict adherence to occupational health and safety guidelines and property safety protocols.
  • Conduct risk assessments and implement corrective measures proactively.
  • Ensure incident documentation, investigation, and resolution to avoid recurrence.

Occupational Health & Safety Responsibilities:

  • Champion the implementation and enforcement of OH&S standards across all operational areas.
  • Monitor safety risks, conduct regular safety drills, and update emergency response plans.
  • Ensure department heads and teams are trained in HSSE protocols, fire safety, and first aid readiness.
  • Record and investigate incidents, enforce preventive measures, and ensure continuous improvement in safety practices.

Job Requirements / Hiring Profile:

Qualifications:

A graduate from a hospitality or equivalent institution

Work Experience:

At least 10 years' experience in Housekeeping, with leadership exposure in hospitality

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