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Service Delivery Support Professional

1 week ago


Mumbai, Maharashtra, India Tata Consultancy Services Full time

Job Summary:

The Service Delivery Support Professional will provide high-level support to our customers, responding to their needs and resolving any issues that may arise.

Key Accountabilities:

  • Respond to customer inquiries in a timely and professional manner
  • Identify and escalate complex issues to senior teams
  • Work collaboratively with internal teams to resolve customer complaints
  • Contribute to process improvements to enhance customer experience

Essential Skills:

Candidates should possess excellent communication and problem-solving skills, with the ability to work in a dynamic environment and adapt to changing priorities.