Dental Payment Processor

About the Role

We are seeking a highly skilled Payment Processing Specialist to join our team. This individual will be responsible for accurately and efficiently processing payments, managing financial data, and ensuring the integrity of our revenue cycle operations.

Key Responsibilities:

• Process insurance payments, electronic remittance advices (ERAs), and patient payments into our dental billing software.
• Reconcile deposits with bank statements and daily payment reports to ensure all payments are accounted for.
• Review Explanation of Benefits (EOBs) and ERAs to identify underpayments, overpayments, and denials.
• Flag and escalate discrepancies or trends in denials or payment issues to the appropriate department.
• Post adjustments (e.g., write-offs, contractual adjustments) according to payer contracts and internal policies.
• Monitor and maintain the accuracy of patient accounts and balances.
• Collaborate with the appeals or collections team for timely resolution of denied or unpaid claims.
• Maintain HIPAA compliance and patient confidentiality at all times.
• Meet daily and monthly productivity and accuracy goals.
• Collect and download EFTs and ERAs from insurance portals and clearinghouses.

Requirements:

• A minimum of 2 years of experience in payment processing.
• Experience with dental management software.
• Excellent attention to detail and numbers.
• Strong communication and interpersonal skills.
• Ability to work independently and prioritize tasks effectively.
• Full English proficiency.
• Microsoft Office skills and proficiency with G-suite (Gmail, Google Calendar, Google Docs, etc).

What You Can Expect:

• A competitive hourly rate.
• Full-time opportunity with a 40-hour workweek.
• The convenience of remote work.
• Ongoing opportunities to learn new skills from our experienced team.

Important Notes:

Please submit a 60-second video introducing yourself to increase your chances of consideration.