Healthcare Insurance Portfolio Manager

18 hours ago

Vellore, Tamil Nadu, India beBeeService Full time ₹ 12,00,000 - ₹ 20,00,000
Job Title: Client Service Manager Job DescriptionAs a Client Service Manager, you will play a pivotal role in delivering exceptional client experiences and driving business growth. Your primary responsibility will be to study the client's existing portfolio, consult with them on managing risks, and negotiate better terms with insurers.
  • Responsible for servicing existing clients and developing new business opportunities.
  • Studying the client's existing portfolio and consulting with them on managing their risks.
  • Gap analysis of existing policies, suggesting better terms, and negotiating with insurers.
  • Client retention at 100%.
  • Preparing proposals for client presentations and assisting clients with roadshows.

Key Responsibilities:

  • Engaging with clients for Quarterly/Annual Client Satisfaction Surveys.
  • Booking and invoicing of business on time.
  • Coordinating with other practices for exploring portfolio level penetration in client relationships (Cross-sell for other Non-EB portfolios).
  • Interacting with risk insurance markets and sourcing best solutions for clients.
  • Ensuring documentation and policy issuance as per SLA discussed.
  • Renewal tracking and timely reminders for premium payment to ensure insurance continuity.
  • Providing continuous assistance to clients with query related to claims.
  • Coordination with internal stakeholders for execution of deliverables for clients.

Requirements:

  • Proven leadership skill traits.
  • Strong analytical skills.
  • Attention to detail.
  • Good networking skills and relationship management skills.
  • Strong communication/presentation skills.

Experience:

  • 3+ years of experience in insurance industry or TPA.
  • Ability to manage diverse client cultures of Indian Corporate, MNC Corporation, and PSU clients.
  • Domain knowledge preferred.
General Skills

We are looking for candidates who possess excellent leadership skills, strong analytical abilities, and good communication skills. You should have a background in leadership roles and be able to work effectively with diverse client cultures.

Max Experience: 10 years, Compensation between 12 to 20 lacs.

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